Terms and Conditions, Refund Policy, and Privacy Notice
Last updated: 18 March 2026
These Terms and Conditions, together with the Refund Policy and Privacy Notice set out below, govern the purchase of, access to, and use of the Cant Not curated membership service. By purchasing, accessing, or using the service, you acknowledge that you have read, understood, and agreed to be bound by this document. If you do not agree, you must not purchase, access, or use the service.
1. The Service
Cant Not provides a paid curated membership service.
The service consists of access to a curated collection of pinned locations around the world featuring vintage, thrift, and charity clothing destinations, together with the structure, organisation, selection, compilation, categorisation, arrangement, maintenance, updates, and presentation of that curated information.
The purchaser is acquiring access to Cant Not’s curated membership service and the benefit of Cant Not’s curation, compilation, selection, arrangement, categorisation, maintenance, and presentation of locations. The purchaser is not acquiring any proprietary right, title, or interest in any third-party platform, listing, location, shop, brand, service, or underlying source material.
2. Membership Term
The membership shall commence on the date of purchase and shall continue for a fixed period of twelve (12) months, unless suspended, terminated, withdrawn, or otherwise brought to an end earlier pursuant to this document.
Upon expiry of the applicable membership period, access may cease unless renewed, extended, or otherwise continued by Cant Not.
3. Access and Delivery
As a condition of access, the purchaser shall provide at checkout a valid email address or account capable of receiving and supporting access to the service, including where applicable an account that is compatible with the relevant technical delivery method used by Cant Not from time to time.
Access is ordinarily delivered by adding the purchaser’s submitted email address or account to the relevant membership access permissions or access list used for the service.
The purchaser shall be solely responsible for ensuring that the email address or account submitted is accurate, valid, accessible, current, and technically compatible.
Cant Not shall use reasonable endeavours to grant access within one (1) to two (2) business days following purchase. Any such timeframe is indicative only and shall not constitute a guarantee, condition, or essential term.
Cant Not shall not be liable for delay, failed access, non-delivery, or inability to access the service arising from inaccurate, invalid, inaccessible, incomplete, or incompatible account details supplied by the purchaser.
4. Nature of Rights Granted
Subject to this document, Cant Not grants to the purchaser a limited, personal, non-exclusive, non-transferable, revocable right to access and use the service during the active membership term strictly for personal, non-commercial use.
No ownership rights, proprietary rights, intellectual property rights, rights of commercial exploitation, or rights of onward distribution are assigned, transferred, or otherwise conferred upon the purchaser except to the limited extent expressly stated in this document.
5. Curation, Compilation, and Business Work
The purchaser acknowledges and agrees that the service reflects Cant Not’s independent effort, judgment, labour, and business value in the selection, combination, compilation, arrangement, categorisation, organisation, maintenance, and presentation of information and materials.
Even where individual listings, places, locations, names, or source materials are not owned by Cant Not, the curated selection, structure, arrangement, compilation, categorisation, presentation, and overall composition of such materials as incorporated within the service form part of Cant Not’s protected business work and membership offering.
The purchaser shall not, whether directly or indirectly, copy, reproduce, imitate, extract, appropriate, republish, communicate, disclose, exploit, recreate, derive from, or otherwise make use of the curated selection, arrangement, structure, categorisation, presentation, or composition of the service, whether in whole or in part.
6. Restrictions on Use
The purchaser shall not:
a. share access with any other person;
b. transfer, assign, sub-license, or otherwise dispose of membership access or any related rights;
c. permit any third party to access or use the service;
d. copy, reproduce, republish, scrape, export, extract, download, compile, collect, harvest, or systematically obtain any content, data, arrangement, material, or component of the service;
e. take screenshots, screen recordings, photographs, captures, or reproductions of the service for redistribution, republication, resale, publication, copying, commercial exploitation, or competing use;
f. copy the curated selection, structure, arrangement, categories, methodology, presentation, filtering, order, or compilation of the service;
g. create, support, develop, contribute to, or assist in the creation of any competing product, map, guide, database, directory, list, membership, or service derived from or materially similar to the service or its curation;
h. resell, monetise, commercially exploit, publish, redistribute, or otherwise use the service or any part thereof for commercial purposes;
i. circumvent, bypass, disable, impair, interfere with, or defeat any access restriction, technical limitation, or protective measure; or
j. use the service in any manner which is unlawful, fraudulent, abusive, harmful, misleading, or damaging to Cant Not or its business interests.
7. Monitoring, Investigation, and Enforcement
Cant Not reserves the right, to the extent reasonably necessary for the protection of the service and its legitimate business interests, to monitor, investigate, review, and assess suspected misuse, unauthorised sharing, suspicious activity, extraction, copying, capture activity, competing use, or other conduct reasonably believed to constitute a breach of this document.
Where Cant Not reasonably suspects or determines that the purchaser has breached this document, Cant Not may suspend or terminate access immediately and without prior notice and may take such further action as may be available at law or otherwise.
8. Replacement Delivery Method
Cant Not reserves the right, where reasonably necessary, to alter, replace, migrate, modify, remove, suspend, or substitute the format, delivery method, technical infrastructure, platform, or structure through which the service is made available.
Where the then-current delivery method or platform becomes unavailable, restricted, discontinued, removed, materially impaired, or otherwise incapable of continuing to support the service on a reasonable basis, Cant Not may provide a replacement delivery method, replacement platform, or substantially similar successor service.
Where such a replacement is provided, active members may continue to receive access for the balance of their then-current membership term. Cant Not makes no representation, warranty, or undertaking that any replacement will be identical in layout, functionality, appearance, format, features, or technical implementation.
9. Content Changes and Availability
Cant Not may amend, vary, supplement, remove, replace, restructure, re-categorise, reorganise, suspend, or discontinue any aspect of the service at any time, subject always to any rights that cannot lawfully be excluded.
Cant Not does not warrant or guarantee that any particular shop, location, listing, category, feature, tag, item, or third-party material shall remain available, unchanged, or included for any specific duration.
Unless expressly stated otherwise, Cant Not does not receive commission from the shops, locations, or listings referenced or shown through the service.
10. Third-Party Providers and Infrastructure
The service may depend in whole or in part upon third-party providers, infrastructure, hosting, payment systems, software, website services, platform services, and mapping-related services.
Cant Not reserves the right to change, replace, or discontinue any technical provider, platform, structure, or delivery mechanism where reasonably necessary.
Cant Not shall not be responsible for any outage, interruption, suspension, policy change, restriction, technical fault, removal, account issue, service degradation, or other matter arising solely from third-party providers outside the reasonable control of Cant Not, provided always that Cant Not may use reasonable endeavours to provide an alternative, replacement, or successor service during the active membership term.
11. Orders and Payment
The applicable membership fee shall be the amount displayed at checkout at the time of purchase.
The purchaser shall provide complete, accurate, and current information when placing an order.
Cant Not reserves the right to reject, refuse, suspend, or cancel any order where it reasonably suspects fraud, misuse, unlawful activity, breach of this document, or risk to the integrity of the service or Cant Not’s business interests.
12. Refund Policy
The purchase of the service shall be subject to the following refund terms.
If a purchaser contacts Cant Not before access has been granted, Cant Not may, at its discretion, cancel the order.
Once access has been granted to the submitted email address or account, no refund shall be due or payable except where otherwise required by applicable mandatory law.
If the purchaser enters the wrong, invalid, inaccessible, or incompatible email address or account, the purchaser must contact Cant Not as soon as possible. Cant Not may, at its discretion, attempt to correct access where reasonably possible, but shall not be responsible for delay or failed access arising from incorrect or incompatible details supplied by the purchaser.
If Cant Not fails to provide the service as described, or fails to grant access within a reasonable time without valid reason, the purchaser may contact Cant Not, and Cant Not may provide support, correction, replacement access, or a refund where required by law.
If access is suspended or terminated by reason of the purchaser’s breach of this document, no refund shall ordinarily be payable except where required by law.
13. Suspension and Termination
Cant Not may suspend, restrict, or terminate access to the service immediately and without prior notice where:
a. the purchaser breaches this document;
b. access is shared, transferred, disclosed, or otherwise misused;
c. screenshots, screen recordings, copies, extracts, exports, or redistributions are made in breach of this document;
d. the purchaser uses the service to compete with, replicate, appropriate, or derive a competing offering from the service;
e. Cant Not reasonably considers the purchaser’s conduct to be unlawful, abusive, harmful, fraudulent, or damaging to the service or Cant Not’s business interests; or
f. suspension or termination is required for legal, regulatory, compliance, security, or platform-related reasons.
Where suspension or termination occurs by reason of the purchaser’s breach, no refund shall ordinarily be payable except where required by law.
14. Intellectual Property and Reservation of Rights
All rights, title, and interest in and to the service, including its branding, wording, structure, compilation, arrangement, curation, categorisation, design, format, presentation, and overall composition, shall remain vested in Cant Not and/or its licensors, as applicable.
All rights not expressly granted are reserved.
15. Disclaimers and Availability
The service is made available on an “as available” basis to the fullest extent permitted by law.
Cant Not does not warrant or guarantee uninterrupted availability, uninterrupted access, or that the service will meet every individual preference, expectation, requirement, or intended use of the purchaser.
Cant Not does not warrant that any specific listing, location, item, feature, category, or component will remain unchanged or available throughout the membership term.
16. Liability
Nothing in this document excludes or limits liability where such exclusion or limitation would be unlawful.
Subject thereto, Cant Not shall not be liable for:
a. delay caused by inaccurate or incomplete information supplied by the purchaser;
b. incompatibility arising from the purchaser’s own device, software, settings, account, or third-party setup;
c. interruption, restriction, degradation, removal, or change caused solely by third-party providers outside Cant Not’s reasonable control where Cant Not has otherwise acted reasonably; or
d. any indirect, incidental, special, or consequential loss, to the fullest extent permitted by law.
To the fullest extent permitted by law, Cant Not’s aggregate liability arising out of or in connection with the purchase, access to, or use of the service shall not exceed the amount paid by the purchaser for the membership giving rise to the relevant claim.
17. Privacy Notice
Cant Not uses limited personal data where necessary to operate the service.
Cant Not may collect, receive, or use the following categories of personal data: name; billing or contact details; the email address or account submitted for access; order and transaction details; communications sent to Cant Not; technical or usage information made available through website, checkout, payment, or service providers.
Cant Not uses such data for the following purposes:to process orders; to grant and manage membership access; to communicate with purchasers about their purchase;
to comply with legal and regulatory obligations.
Where applicable, Cant Not relies on one or more of the following legal bases: performance of a contract; compliance with a legal obligation; legitimate interests, including protecting the service and business, enforcing contractual restrictions, preventing misuse, and handling disputes.
Cant Not’s website, checkout, payment, and technical delivery infrastructure rely heavily on third-party providers. These third parties may collect, store, process, and manage personal data under their own privacy policies, terms, and security practices.
Cant Not does not control how third-party providers independently use, store, or process personal data within their own systems. Purchasers should review the privacy policies of those providers directly for more information about their practices.
Because certain third-party providers operate internationally, personal data may be processed outside the United Kingdom. Where required, such transfers shall be made using legally recognised safeguards or other lawful transfer mechanisms.
Cant Not retains personal data only for as long as reasonably necessary to provide the service, maintain business and transaction records, deal with complaints, disputes, misuse, and legal obligations.
Where applicable, individuals may have rights to request access, correction, deletion, restriction, objection, or portability of their personal data, subject to legal limits and exemptions.
18. Mandatory Rights
Nothing in this document shall operate so as to exclude, restrict, or limit any statutory or mandatory rights that cannot lawfully be excluded, restricted, or limited.
19. Variations
Cant Not reserves the right to amend, update, vary, or replace this document from time to time.
The latest version shall be made available on the website and shall apply from the date of publication unless otherwise stated.
20. Governing Law
This document shall be governed by and construed in accordance with the laws of England and Wales, save that mandatory consumer protection provisions applicable in the purchaser’s country of residence may apply where such provisions cannot lawfully be excluded.
21. Contact and Notices
Questions regarding this document, privacy matters, and service issues may be submitted using the contact details made available on the website.
Cant Not’s trader identity, geographical contact details, and pre-contract information are made available on the website and prior to purchase.